About Me
Bachelor's degree of engineering in Telecommunications. Currently working as
Information Technology Operations Architect at SIA "Atea Global Services". Hard
working, ready to go extra mile to meet and exceed customer needs. Team player.
Willing to take initiative. Always interested in developing myself, learning new
approaches, technologies. Good organizational and task management skills gained in
current role as IT Operations Technology Architect, while working with many
customers on daily basis.
Experience
06/01/2020 - Present SIA "Atea Global Services", Riga (Latvia) | Information Technology Operations Architect
- • Troubleshooting SCCM and Intune related problems.
- • Application management – application deployment, troubleshooting delivery issues.
- • Ensuring devices are patched by defined procedures and reach service level agreements.
- • Driver & BIOS management for hardware models used in customer environments.
- • Managing large number of Windows devices from small businesses to large enterprises.
- • SCCM infrastructure management (SCCM Upgrades, Distribution Point Set Up, PXE, WSUS, troubleshooting) etc.
- • Incident and request management.
- • Communication with related teams to achieve necessary customer requirements and customer consulting.
- • Windows Server OS knowledge
- • Azure Infrastructure Management
- • PowerShell Scripting to automate various administration tasks and perform actions
31/10/2018–31/12/2019 | SIA "Tele2 Shared Service Center", Riga (Latvia) | Network Operations Specialist
- • Responsible for mobile service monitoring on Sweden team.
- • Diagnose network alerts and issues.
- • Network infrastructure managing and support.
- • Communication with third-party vendors and support teams.
- • Trouble ticket management.
- • Troubleshoot, classify and resolve mobile network related problems.
Technical Skills
- Python Fundamentals
- Windows
- SCCM
- Intune
- Jamf
- PowerShell Scripting
- Azure
- Linux
- Active Directory
- Microsoft 365
Education
2017–2020 | Bachelor’s Degree in Electrical Science | Riga Technical University, Faculty of Electronics and Telecommunications
Certifications & Exams
- Microsoft Certified: Azure Administrator Associate (AZ-104)
- Microsoft 365 Certified: Endpoint Administrator Associate (MD-102)
- Jamf Certified Tech, Jamf Pro Version 10